Vorsorglicher Rückruf – auch Climbing Technology ruft Klettersteigsets vom Markt zurück
Nach Edelrid, AustriAlpin und Singing Rock ruft auch der italienische Hersteller Climbing Technology Klettersteig-Sets mit elastischen Armen vorsorglich vom Markt zurück. Besitzer der Klettersteigsets Top Shell Spring Set (Art.Nr. 2K373AB) und Classic K-Spring Set (Art.Nr. 2K533AB) sind aufgefordert, die Benutzung einzustellen und die Sets zur Inspektion an Climbing Technology zu senden.
Im Folgenden findet Ihr die entsprechende Mitteilung von Climbing Technology im Wortlaut:
PRECAUTIONARY RECALL
Climbing Technology, as a precautionary measure, is recalling the following Via Ferrata Sets:
The precautionary recall follows similar actions that have been undertaken by primary European manufacturers concerning Via Ferrata Sets produced with the same materials.
Following some defects in the functioning, it has been assumed that an intensive use of the device might lead into stress situations, with a subsequent decay in the mechanical characteristics of the elastic arms.
This decay could affect the compliance to the safety standards that characterize the product, when it is placed into the
market, and therefore could make it unsuitable for use. The owners of the mentioned Via Ferrata Sets must take the following actions:
1. Stop immediately the utilisation
2. Return the set to Climbing Technology according to the instructions below indicated
What happens next?
We will replace the elastic arms, and we will return you the product as soon as possible.
Climbing Technology grant the safety and the quality of their products. YOUR SAFETY is our first concern.
We are sorry for the inconvenience.
Help us speed up the procedure
Kindly clearly indicate on the package your name, address and all the other relevant data like E-mail and telephone number.
Address for the return:
ALUDESIGN SPA
Via Torchio 22
24034 Cisano Bergamasco (BG)
Italy
Telephone : +39 035 78 35 95
FAX: +39 035 78 36 11
Email: recall@aludesign.it
Shipment with DHL at our charge using our Customer account: 966507162
Further Information:
We will update our website on a
regular basis
www.climbingtechnology.com
Please do not hesitate to contact us
by mail or by phone.
We will be pleased to assist you in the
best way possible.